FAQs

Got questions? We’ve got answer...

How long does shipping take?

Orders usually take 1–5 business days to be fulfilled before shipping. After it ships, delivery is typically 2–4 business days (Standard) or 1–3 business days (Express) within the US.

How much is shipping?

Orders $70+ ship free (US only).
If your order is under $70, shipping is calculated based on package weight and your delivery address at checkout.

Do you offer free shipping?

Yes — free shipping automatically applies on all US orders $70+. No code needed.

Where do you ship?

We ship within the United States only.

Are your supplements FDA approved?

Dietary supplements are not FDA approved. They’re made in FDA-registered facilities, and manufacturers follow required quality and safety standards.

Are product claims compliant?

Yes. Supplements can’t claim to diagnose, treat, cure, or prevent disease. Product descriptions focus on general wellness support.

What’s your return policy?

Because these products are made-to-order and personal care/wellness items, returns for buyer’s remorse usually aren’t refunded. If something went wrong, we’ll make it right—see below.

What if my item arrived damaged, defective, or incorrect?

Contact us within 30 days of delivery with a photo and your order number. If approved, you’ll receive a replacement or refund.

When will I get my refund?

If approved, refunds go back to your original payment method. Timing can vary by bank, but it’s usually processed within a few business days.

What payment methods do you accept?

You can use the payment methods shown at checkout (options can vary by device and browser).

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